Never miss another qualified lead.
24/7 bilingual intake built for solo attorneys, small firms, and intake-heavy practices. We capture conflict-check data, qualify prospects, and route urgent matters — so your billable hours stay billable.
Lead intake is the most expensive thing a paralegal does.
Every call that goes to voicemail is a client who hires the next firm in the search results. But a paralegal at $35/hour answering reception calls is a million-dollar-a-year drag on your top of funnel.
Swiftlee runs your intake script — including conflict-check questions, jurisdiction, urgency, and matter type — for less than the cost of a single billable hour per week.
Built for legal intake, not generic call answering.
We know what a conflict check is. We know not to give legal advice. We know that an in-custody divorce client at 9pm is not the same as a slip-and-fall asking for a quote.
Custom intake forms by practice area
PI, family, criminal, immigration, estate — your fields, your questions, your jurisdiction rules. Captured exactly the way your paralegal would.
Conflict-check question first
Before any matter details, we ask the parties' names. Flagged in your portal if there's a potential conflict before you ever return the call.
Bilingual intake (no upcharge)
Spanish-speaking callers get the same warm, professional intake. Translation handoffs are a thing of the past.
Direct Clio / MyCase / PracticePanther sync
Webhook delivery to the practice management system you already use. New contact, new matter, intake transcript — all pre-populated.
9:14pm. Domestic dispute. Here's what happens.
A real after-hours intake flow, end to end.
Caller dials your firm line
Your existing line forwards to the Swiftlee number we provisioned for you.
Live answer in your firm voice
"Thank you for calling Lopez Family Law, this is Carla. How can I help?" — followed by your custom intake.
Conflict check + matter intake
Parties' names captured first. Then jurisdiction, matter type, urgency. Strict ‘no legal advice’ guardrails followed.
Routed by urgency
Urgent matters paged to on-call attorney. Routine intake queued for next-morning callback with full intake summary.
Pushed to Clio + portal
New contact + new matter created in Clio. Full transcript, intake form, and recording in your portal by morning.
Legal answering, answered.
Can Swiftlee handle new-client intake for my law firm?
Yes. We answer in your firm's name and follow your custom intake script — capturing the caller's name, contact information, matter type, and the details you ask for. Each intake is delivered to you with a recording, transcript, and structured summary in your portal.
Are calls answered in Spanish as well as English?
Yes. Every receptionist is bilingual. Calls begin in English and switch to Spanish whenever a caller prefers it, so you can serve Spanish-speaking clients without a separate line.
Is the answering service available 24/7?
Yes — around the clock, including nights, weekends, and holidays. Callers never reach voicemail. You decide which calls are transferred to you and which are taken as messages for follow-up.
Will you transfer urgent calls to an attorney?
Yes. You define what qualifies as urgent and where it should go. We warm-transfer those calls to your cell or your team with the caller's context on screen, and take a complete message if no one is available.
Stop missing calls for your legal business.
AI Receptionist: 14-day free trial, no credit card. All plans cancel anytime.
Also built for these businesses.
Home Services
HVAC, plumbing, electrical, garage door, restoration. We know the difference between an emergency and a quote request.
Learn more →Medical & Dental
Appointment confirmations, scheduling questions, after-hours triage with HIPAA-aware messaging.
Learn more →Real Estate
Listings inquiries qualified and routed to the right agent in real time.
Learn more →