24/7 · Bilingual · Real people

A live answering service that never sends callers to voicemail.

Swiftlee answers your business phone around the clock with real bilingual receptionists — in English y español — books the appointment, captures the lead, and sends you a recording, transcript, and summary of every call.

What is a live answering service?

A real receptionist on every call — not a machine.

A live answering service picks up your business calls with a trained receptionist instead of voicemail. Swiftlee does it 24/7 in two languages, books real appointments, warm-transfers urgent calls to you, and logs everything — so a missed call never means a missed customer.

What you get

Everything a great front desk does — around the clock.

Answered 24/7, never busy

Nights, weekends, holidays, ten calls at once — every caller reaches a live, friendly answer. No busy signal, no voicemail, ever.

Truly bilingual

English-first with a seamless switch to Spanish mid-call. Your español-speaking customers feel at home from the first word.

Books real appointments

Connected to your Google Calendar — callers pick a real open slot and confirmations go out automatically.

Recorded, transcribed, summarized

Every call comes back as a recording, full transcript, and a short summary — searchable in your portal.

Warm transfers when it matters

Urgent callers get routed to your cell or team with full context on screen. If no one's free, we take a message and guarantee the callback.

Keep your number, no contracts

Forward your existing line in two minutes. Flat monthly price, free trial, cancel anytime — no per-minute games.

Why live answering wins

Voicemail loses the lead. A hire costs a fortune.

Voicemail

“Free”

Most callers hang up the second they hear it. The lead is gone and you never even know it existed.

Front-desk hire

$3,000+/mo

One shift, one language, sick days, turnover — and the phone still rings unanswered at night.

Swiftlee live answering

From $59/mo

Answered in three rings, 24/7, in two languages, with a record of every call — for less than a tank of gas a week.

Live answering service FAQ

What is a live answering service?

A live answering service answers your business phone with a real, trained receptionist instead of sending callers to voicemail. Swiftlee answers in your company's name 24/7, books appointments, takes messages, transfers urgent calls to you, and sends you a recording, transcript, and summary of every call.

Is the answering service really live 24/7?

Yes — around the clock, including nights, weekends, and holidays. Your AI receptionist answers instantly every time and handles bookings and messages on its own; live bilingual receptionists take transfers during staffed hours and on plans that include them. A caller never hears voicemail. Call the demo line at any hour to hear it: +1 (844) 399-3448.

Is the live answering service bilingual?

Yes. Every receptionist — AI and human — is fully bilingual. Calls start in English with a seamless switch to Spanish the moment a caller prefers it, or Spanish-first if that's your customer base.

How much does a live answering service cost?

Swiftlee is a flat monthly price starting at $59/mo — no per-minute billing, no setup fees, no contracts. Traditional services bill by the minute and round up; a full-time front-desk hire runs $3,000+/mo for one shift in one language.

Can I keep my current phone number?

Yes. You forward your existing line to us in about two minutes with any carrier, or we give you a new local or toll-free number if you'd rather start fresh.

How fast can the answering service start?

About 30 minutes. Tell us your website during signup and we build your receptionist from it automatically — services, hours, and FAQs — then you fine-tune scripts in the portal anytime.

Your next caller is worth more than voicemail.

Start free and your business phone is answered live — 24/7, in two languages — within 30 minutes.

See pricing · how it works · book a demo

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