Bid requests, captured live.
24/7 bilingual answering built for general contractors, remodelers, and specialty trades. Bid requests, scheduling questions, and customer service — handled by trained receptionists so your project managers stay on-site.
Your foreman shouldn't be answering bid requests.
Every call your project manager takes on a Tuesday morning is fifteen minutes off the job site. And every missed call from a homeowner getting bids is a project your competitor wins by default.
Swiftlee captures complete bid intake — project type, scope, address, timeline, budget range — so your estimator can quote without ever picking up the phone first.
Built for the calls your foreman doesn't want to take.
We capture full bid intake. We route homeowners by project type. We follow your service area rules. We never commit to pricing — that stays with your estimator.
Complete bid intake
Project type, address, scope, timeline, budget range, decision-maker. Estimators get full context before the first call back.
Emergency repair routing
Storm damage, water intrusion, structural emergencies. Routed to your emergency line with full call recording for insurance documentation.
Subcontractor coordination
Sub callbacks, schedule changes, material delivery confirmations — handled with light scripts so your PM's phone stops ringing.
Bilingual answering
Spanish-speaking homeowners and crew get the same intake quality in their language. Critical for residential markets nationwide.
Tuesday 8:14am. Kitchen remodel bid.
A real morning bid request flow, end to end.
Homeowner dials your line
Your published number forwards to the Swiftlee number we provisioned.
Live answer in your script
"Thanks for calling Patterson Remodeling, this is Carla. How can I help with your project today?" — followed by your bid intake.
Bid intake captured
Kitchen, ~150 sq ft, full gut, 4-month timeline, $40-60K budget range, decision-maker on the line. Service area confirmed.
Estimator notified
SMS to estimator with full intake and homeowner's preferred callback window. Calendar block held for site visit if applicable.
Logged in your portal
Recording, structured bid form, homeowner contact, project notes — all in your portal and synced to your CRM.
Construction answering, answered.
Can Swiftlee answer bid and estimate requests while my crews are on site?
Yes. We answer in your company's name and follow your script to capture the project type, location, scope, and contact details, then deliver the request to you by email and SMS so you can respond on your schedule.
Do you answer calls in both English and Spanish?
Yes. Every receptionist is bilingual, which matters on the jobsite. Calls start in English and switch to Spanish whenever a caller — a client, a sub, or a supplier — prefers it.
Is the service available after hours and on weekends?
Yes. Swiftlee answers 24/7, including nights and weekends. You decide which calls are urgent enough to transfer to you and which are taken as messages for the next workday.
Will I get a record of every call?
Yes. Every call comes with a recording, transcript, and structured summary in your portal, plus a real-time message by email and SMS — so nothing about a project gets lost.
Stop missing calls for your construction business.
AI Receptionist: 14-day free trial, no credit card. All plans cancel anytime.
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