Swiftlee Phone Answering Service for Small Business

Real bilingual receptionists answer your calls 24/7. We capture every lead, book every appointment, and dispatch every job — so you never miss revenue again. AI receptionist tier available for high-volume operations.

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★★★★★
TrustpilotRated 4.4 / 5 from 200+ reviews
Swiftlee converts
service calls 92% of the time
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[ Client photo ]
John SmithLocksmith Owner
[ Receptionist photo ]
Isabella MillerCustomer Service
Answering for businesses across

Never worry about missing a call again — Swiftlee ensures your business always captures every client opportunity.

EN/ES

Bilingual receptionists

Real, trained agents who answer in English or Spanish. No upcharge. No language gap costing you customers.

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AI tier available

Need higher volume at a lower cost per call? Switch to our AI receptionist tier — natural voice, same portal, same scripts.

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Focus on the work

Stay dedicated to your customers and your craft — we'll keep your phones running 24/7 in the background.

Our Services

Turn missed calls
into opportunities.

From live human answering to AI receptionists — we offer a range of services to help your business communicate, at fixed pricing with no contracts.

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Live Answering

Enhance your brand reputation with real human call handling, 24/7 — including nights, weekends, and holidays.

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AI Receptionist

A natural-sounding AI voice agent for high-volume operations. Cheaper per call, same portal, no quality drop.

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24/7 Virtual Reception

Trained, bilingual receptionists capture and follow up on every job — exactly the way you'd do it yourself.

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Appointment Scheduling

Book directly into your calendar or scheduling tool. Confirmations sent via email and SMS automatically.

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Bilingual Answering

Reliable bilingual agents for seamless client communication in English and Spanish on every plan.

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Business Phone Line

Get a dedicated phone number you can advertise, port, or forward — fully managed by your Swiftlee portal.

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Voices of Success

Business owners share
their Swiftlee experience.

Luis R.Master Plumber

“Before Swiftlee, I missed so many after-hours calls. Now every inquiry is answered, and my plumbing business has never been busier.”

Sarah T.HVAC Owner

“In peak season, we used to lose jobs to voicemail. With Swiftlee answering 24/7, our bookings went up and customer reviews improved.”

Mark D.Garage Door Specialist

“Even while I'm out on installs, Swiftlee handles my calls professionally. No more missed opportunities — just more jobs coming in.”

Carla P.Locksmith

“Emergency lockouts don't wait. Swiftlee never lets my clients hit voicemail. My reputation for fast service has grown noticeably.”

José M.Landscape Contractor

“I'm often out in the field. Swiftlee makes sure every potential client gets a live response — my schedule stays packed.”

Dan S.Moving Company Owner

“I can't answer calls when I'm lifting furniture. Swiftlee does it for me, books the jobs, and we've seen a big revenue boost.”

Beautiful in its simplicity

Plans designed for
your business needs.

From live answering to AI receptionists — Swiftlee offers competitive pricing with no hidden fees and no contracts. AI tiers from $59/mo, human tiers from $99/mo.

Starter
Solo & side gigs.
$99
per month
25 calls included
  • 24/7 live answering
  • Bilingual (EN/ES)
  • Call recording
  • Portal access
Get started
Most popular
Growth
Most popular for growing SMBs.
$299
per month
100 calls included
  • Everything in Starter
  • Priority routing
  • Custom intake fields
  • Escalation contacts
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Pro
Established teams.
$499
per month
200 calls included
  • Everything in Growth
  • API access
  • Custom call scripts
  • Webhook delivery
Get started

Looking for AI receptionist or hybrid tiers? See full pricing →

[ Receptionist photo ]Real people · Real conversations
Photo placeholder — swap in real brand photography

Experience the
advantages of our
answering service
right away.

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Capture every lead

Never miss a call. We're here securing new opportunities to help your business expand.

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Impress your customers

Our expert receptionists follow your tailored call script to deliver an exceptional service experience.

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Keep doing what you do best

Focus on your essential tasks. Our 24/7 phone answering service takes care of the rest.

FAQ

Questions, answered.

How fast can I get set up?

Most clients are live within an hour of signup. The onboarding wizard takes 15–20 minutes, then we provision your number and you forward your line.

Do you really answer in Spanish?

Yes — every Swiftlee receptionist is bilingual. Your Spanish-speaking customers get the same fast, professional service. No upcharge.

What's the AI receptionist tier?

A natural-sounding AI voice agent that follows your script and integrates with the same portal as human tiers. Best for high call volume at a lower per-call cost. Switch tiers anytime.

What happens if I exceed my plan's call limit?

Calls keep getting answered. Overage is billed at a transparent per-call rate. You can also upgrade tiers anytime.

Can I record calls?

Yes. Recording is included on every plan. You can play, download, or share recordings from the client portal. Retention is 90 days standard.

Do you integrate with my CRM or scheduling tool?

Direct integrations with Jobber, ServiceTitan, HousecallPro, Clio, and others are rolling out in 2026. For everything else, we send messages via email and webhook so you can route them anywhere.

Can I cancel anytime?

Yes. Monthly plans, no long-term contract. Cancel from your portal in two clicks.

Stop missing calls.
Start growing revenue.

Join hundreds of small businesses that trust Swiftlee to answer their phones 24/7.

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14-day free trial · No credit card required · Cancel anytime