Never lose another service call.
24/7 bilingual answering built for HVAC, plumbing, electrical, garage door, restoration, and home services. From after-hours emergencies to weekend bookings — we've got the phone, you focus on the job.
Your phone is your business.
Every missed call is a missed job, and your competitors are one search result away. But staffing 24/7 in-house is expensive, voicemail loses jobs, and your old answering service still feels like dial-up.
Swiftlee gives home service operators a real receptionist for less than the cost of voicemail.
Built for the way your phone actually rings.
We learn the difference between an emergency and a quote request. We follow your on-call rotation. We speak your customers' language — literally.
Emergency vs. routine triage
Burst pipe at midnight? We dispatch on-call immediately. Quote request? We book it for the morning. You decide what counts as urgent — we follow it perfectly.
Real on-call dispatch
We follow your on-call rotation. If the first tech doesn't pick up in 5 minutes, we try the next one. Customers never wait.
Bilingual answering
Your Spanish-speaking customers stop hanging up on voicemail. Same warmth, same script, same outcome — in either language.
Direct scheduling integration
Books straight into Jobber, ServiceTitan, or HousecallPro. No more re-keying. Webhook delivery for everything else.
11:47pm. Burst pipe. Here's what happens.
A real after-hours emergency flow, end to end.
Caller dials your business line
Your existing line forwards to the Swiftlee number we provisioned for you.
Live answer in your script
"Reliable Plumbing, this is Maria, how can I help?" — followed by your custom intake questions.
Triaged as emergency
Receptionist applies your rules: water leak + after-hours = emergency. Captures address, severity, contact info.
On-call tech dispatched
SMS + call to first tech in your rotation. If no answer in 5 min, escalates to next tech. Customer info pre-loaded.
Logged in your portal
Recording, transcript, structured intake form, dispatch confirmation — all in your portal by morning.
Service pros, telling it straight.
“Before Swiftlee, I missed so many after-hours calls. Now every inquiry is answered. My weekend bookings doubled in the first month.”
“In peak season, we used to lose jobs to voicemail. With Swiftlee answering 24/7, our bookings went up and Google reviews improved.”
“Even while I'm out on installs, Swiftlee handles my calls professionally. No more missed opportunities — just more jobs.”
Stop missing calls for your home services business.
14-day free trial. No credit card required. Cancel anytime.
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