Never lose another service call.
24/7 bilingual answering built for HVAC, plumbing, electrical, garage door, restoration, and home services. From after-hours emergencies to weekend bookings — we've got the phone, you focus on the job.
Your phone is your business.
Every missed call is a missed job, and your competitors are one search result away. But staffing 24/7 in-house is expensive, voicemail loses jobs, and your old answering service still feels like dial-up.
Swiftlee gives home service operators a real receptionist for less than the cost of voicemail.
Built for the way your phone actually rings.
We learn the difference between an emergency and a quote request. We follow your on-call rotation. We speak your customers' language — literally.
Emergency vs. routine triage
Burst pipe at midnight? We dispatch on-call immediately. Quote request? We book it for the morning. You decide what counts as urgent — we follow it perfectly.
Real on-call dispatch
We follow your on-call rotation. If the first tech doesn't pick up in 5 minutes, we try the next one. Customers never wait.
Bilingual answering
Your Spanish-speaking customers stop hanging up on voicemail. Same warmth, same script, same outcome — in either language.
Direct scheduling integration
Books straight into Jobber, ServiceTitan, or HousecallPro. No more re-keying. Webhook delivery for everything else.
11:47pm. Burst pipe. Here's what happens.
A real after-hours emergency flow, end to end.
Caller dials your business line
Your existing line forwards to the Swiftlee number we provisioned for you.
Live answer in your script
"Reliable Plumbing, this is Maria, how can I help?" — followed by your custom intake questions.
Triaged as emergency
Receptionist applies your rules: water leak + after-hours = emergency. Captures address, severity, contact info.
On-call tech dispatched
SMS + call to first tech in your rotation. If no answer in 5 min, escalates to next tech. Customer info pre-loaded.
Logged in your portal
Recording, transcript, structured intake form, dispatch confirmation — all in your portal by morning.
Home Services answering, answered.
Can Swiftlee handle after-hours emergency calls for my home services business?
Yes. Swiftlee answers 24/7, including nights, weekends, and holidays. You set the rules for what counts as an emergency — for example, a water leak after hours — and we triage the call, capture the address and severity, and dispatch your on-call tech per your escalation list. Routine calls are logged for the morning.
Will the receptionist answer in both English and Spanish?
Yes. Every Swiftlee receptionist — AI and live — is bilingual. Calls start in English and switch to Spanish the moment a caller prefers it, so Spanish-speaking customers get the same professional answer.
Can you book jobs and send appointment details to my team?
Yes. We follow your intake script to capture the job details, book into your calendar where connected, and deliver a message by email and SMS in real time. A recording, transcript, and structured summary land in your portal.
Do I have to change my phone number?
No. You forward your existing business line to the Swiftlee number we provision — it takes about two minutes with any carrier. You can also get a new local or toll-free number if you prefer.
Stop missing calls for your home services business.
AI Receptionist: 14-day free trial, no credit card. All plans cancel anytime.
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