Book every move that calls in.
24/7 bilingual answering built for local movers, long-distance carriers, commercial relocation, and packing-and-storage operators. Every quote request answered live, every move detail captured — while your crews are on the truck and the phone never stops ringing.
Your movers are on the truck — not by the phone.
Your crews are loading, driving, and unloading all day. Meanwhile the phone rings non-stop with estimate requests — and moving customers call three or four companies and book the first one that picks up and sounds organized.
Voicemail loses the move outright. A receptionist who can't capture the date, the home size, and the route loses it slower. Swiftlee answers every call live, runs your estimate intake, and books the survey — for less than the cost of voicemail.
Built for the way moving calls actually come in.
Almost every caller wants a quote. We run your full estimate intake, sort the local jobs from the long-haul, and book the survey — in English or Spanish.
Full estimate intake
We capture everything an accurate quote needs: move date, origin and destination, home or office size, stairs and elevators, special items (piano, safe, gym, appliances), and packing needs. Every field, every call — to your form.
In-home & virtual survey booking
Caller wants an estimate? We book the in-home or video survey straight onto your calendar, confirm the address and best contact, and text a confirmation — so your estimator shows up to a real, ready lead.
Local, long-distance & commercial triage
We sort each call by job type to your rules — local moves, interstate hauls, office and commercial relocations, labor-only jobs — and route or flag it so the right estimator follows up fast.
Bilingual answering
A large share of moving customers prefer Spanish. We answer, run the exact same estimate intake, and book the survey — naturally, in either language. No move lost to a language gap.
Saturday, 9:10am. A family planning their move. Here's what happens.
A real weekend estimate-request flow, end to end.
Caller dials your business line
Your existing number forwards to the Swiftlee line we provisioned for you.
Live answer in your script
"Apex Moving, this is Daniel — are you looking for a moving estimate?" — then straight into your custom intake.
Estimate intake captured
Move date, current and new address, home size, stairs/elevator, special items, packing needs — all collected to your estimate form.
Survey booked on your calendar
The customer wants an in-home estimate — we book it onto your calendar and text them a confirmation with the time.
Logged in your portal
Recording, transcript, the full structured estimate form, and the booked survey — all waiting in your portal.
Moving answering, answered.
Can Swiftlee take move quote requests for my company?
Yes. We follow your intake script to capture the origin, destination, move date, and size of the job along with the caller's contact details, then deliver the quote request to you in real time by email and SMS.
Do you answer in Spanish as well as English?
Yes. Every receptionist is bilingual. Calls start in English and switch to Spanish whenever a caller prefers it, so Spanish-speaking customers get the same smooth booking experience.
Can you handle the call surge during peak moving season?
Yes. Swiftlee answers 24/7 and scales with your volume. Many movers add the AI receptionist tier for high-volume quote lines so no inquiry goes to voicemail during the busy months.
Will calls be answered at night and on weekends?
Yes. We answer around the clock, including nights, weekends, and holidays. Urgent calls can be transferred to you, and everything else is captured as a complete message.
Stop missing calls for your moving business.
AI Receptionist: 14-day free trial, no credit card. All plans cancel anytime.
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