Last updated: June 14, 2026. Operated by Swiftlee LLC.
How to request deletion
- Email privacy@getswiftlee.com from the email address on your Swiftlee account, with the subject “Delete my account.”
- We confirm you own the account (we may reply to verify the request before acting on it).
- We delete your account and associated data within 30 days and email you when it’s done.
You can also start the request from the app or web portal under Settings → My profile, or by contacting us at privacy@getswiftlee.com. Uninstalling the app does not delete your account or data — use the steps above.
What gets deleted
- Your account and profile (name, email, phone number).
- Call recordings and AI transcripts stored for your account.
- Messages and intake captured by your AI receptionist.
- Front Desk contacts and per-contact settings.
- Business SMS history tied to your Swiftlee number.
- Portal settings, scripts, and integrations.
What we’re required to keep
A limited set of records is retained after deletion only where the law requires it, and is not used for any other purpose:
- Billing and tax records — up to 7 years, as required for tax and accounting.
- SMS consent records — up to 5 years, as required by US carrier (10DLC) compliance rules.
- Anonymized, aggregated analytics that can no longer be linked to you.
Questions
Contact privacy@getswiftlee.com and we’ll respond within 30 days.
See also: Privacy Policy · Terms of Service.