24/7 Live After-Hours
Real bilingual agents answer overnight, on weekends, and on holidays — not voicemail, not AI.
Your Bilingual Humans plan covers your business hours with live agents. 24/7 Live After-Hours extends that to every hour of every day — a real bilingual receptionist answers overnight, on weekends, and on holidays, exactly as they do during the day.
A real person, always
Every after-hours call is answered by a trained bilingual agent in your script — never a robot, never straight to voicemail.
Emergencies handled live
After-hours emergencies are triaged and dispatched by a human, following the escalation rules you set.
The same experience, around the clock
Callers at 2 AM get the same greeting, intake, and warmth as callers at 2 PM.
Nothing extra to configure
It uses the scripts and rules you already set — turn it on and your live coverage is continuous.
Bilingual Humans customers who want a real person on every call 24/7 — no AI, no voicemail gaps.
Add it from Settings → Billing. It's prorated and billed alongside your plan, on any human tier.
Add it in Billing →